Simplifying Remote Monitoring and Control through Real-Time IoT and M2M Deployment

Aeris customers enjoy a significant cost advantage over customers of other IoT and M2M service providers—in fact, nearly a 2x advantage according to a market study published alongside research by IDC. Much of this cost savings is the result of the advanced capabilities of AerPort, Aeris’ award-winning M2M device monitoring and management portal. With AerPort, you have complete control over your IoT and M2M programs through the entire device lifecycle, real-time visibility into device performance and traffic patterns, and the ability to control costs through flexible alerts and alarms. These capabilities result in greater operational efficiency, higher levels of automation, and ultimately, much lower cost.

“AerPort — the intelligent device management portal created by Aeris — has been a cornerstone to the success of GTX Corp. I have used AerPort every day since its release, and so far it has been one of the best automated portals that I have encountered.”

— Li Wang, Senior Project Manager, GTX Corp

Key functionality of AerPort includes:

  • Device Management – easily provision devices, activate and start billing, suspend or cancel devices, and access customer support. Devices can be provisioned and managed in batches of as much as 10,000.
  • Device Traffic Management – retrieve detailed device traffic information, including billing information, to analyze device performance and root cause cost drivers.
  • Alerts Management – define custom alerts with a wide variety of flexible options in addition to pre-defined system alerts.
  • Reports – view both custom and pre-defined reports on device details, traffic costs, and traffic handled by each device.

Time and again, AerPort’s advanced functionality delivers a transformative impact on customer IoT and M2M programs.

The Industry’s Lowest Total Cost of Ownership

When devices are not functioning properly, it is critical to understand immediately if there is a problem with the device, the application or the cellular network. With AerPort, you’ll have complete information so you know at a glance the status of all aspects of the network, allowing faster and more accurate troubleshooting. For example, with AerPort, you can pin a device that is having an issue, find nearby devices to check if the problem is network or device-specific, or clear device registration to force a reset.

M2M Program Predictability and Insight

AerPort provides a rich information window into the status of an M2M deployment. With real time reporting of usage and costs, flexibly grouped in ways that fit the customer’s business, AerPort gives you the tools you need to have a thorough understanding of critical operational details. For example, with AerPort, you can implement custom alerts and alarms that trigger on any activity across the normal operating profile, thus eliminating cost overruns or minimizing the impact of potential issues.

Automation and Control

AerPort provides rich device management capabilities tuned to the specific needs of M2M deployments. You can easily provision and suspend devices, adjust rate plans, start billing, add or remove static IP addresses and perform myriad other functions across the M2M lifecycle. Importantly, through a robust set of API’s, all of these actions can be performed at scale, in batches as large as 10,000.